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Omni-Channel Customer Service Apps for your business

Supporting   Phone,  Web,  SMS,  Email ,  Social Media ,  Push

Omni-Channel Apps

  Customer Notifications Made Simple

Omni-Channel Notification Application

For personalised micro marketing and customer notifications

Notifive is used by businesses for Payment Notifications, Personalised Promotions, Voice Notifications and other customer alerts.

Notifive is omni-channel capable, supporting SMS, Email, Phone call, Push and Social Media.

Examples: Payment alerts with link to pay, Personalized Greetings with custom promo code,Emergency Phone call Alerts...

Learn More - Notifive »

  Better service through Self Service, by phone or web

Omni-Channel Self-Service Application

Convert your website and telephone line into a 24x7 front desk.

Using Self-Service, customers can Make Booking, Make Payments,Get Past Transactions, Get Status of deliveries or Update details 24x7. Self-service can be via Phone or Web.

Self-service creates convenience for your customers. Customers can integrate self-service option on their website or telephony system with very minimal effort.

Learn More - Self-Service Agent »

  Customers can book callback via phone or web 24x7

Omni-Channel Callback Application

Callback when wait time is long or for callback requests via web.

With callback app clients can leave a telephone number to be called back on when the wait time is long or when the office is not attended. Clients can also request callback via web or even by SMS or email.

Callback app will schedule the call at the requested time. Callback app can be used by small or large customer service teams ( e.g SMBs or contact centers).

Learn More - Callback App »

  Get customer feedback via the channel of their choice.

Omni-Channel Customer Feedback Application

Get customer feedback by SMS, Email, Web, Phone or Social Media

Get customer feedback via Post Call Survey, SMS, Web or Social Media.

Get feedback from any channel at any time from any device. Post Call Surveys are very effective in contact centers. With Omni-Channel support and integrated reports, customer feedback or survey responses from various channels can be viewed in an unified way, providing information such as Net Promoter Score (NPS).

Learn More - Feedback App »

Features common to all applications

Cloud or On-Premises

Flexible Deployment Options

SMS Authentication

Additional security via SMS verification

SIP Enabled

Apps are VoIP/SIP enabled

Standalone or Integrate

Works independently or use our API to integrate


Our customers have said

"very pleased by the service, professionalism and support"

"I have used Rislin to support a number of projects, this has involved the provision of technical services including technical documentation involving Web Services, Xml and Java. In each case Rislin have provided quality deliverables in time and on budget, even when dealing with changing requirements and timelines. I have been very pleased by the service, professionalism and support provided by the team at Rislin."
Richard Atkinson, B2B eCommerce Distribution Channel Manager Veda Advantage Ltd, Australia
"We have worked with Rislin on several major (and complex) projects over a few years now. They have been extremely helpful and professional and we have been very happy with the results. I'd have no hesitation recommending them."
David Perry, Manager, IT & Digital Content Koorong Books, Australia
"Agile has used Rislin's Post Call Survey to meet some of our customer needs in New Zealand. Our customers include large financial and manufacturing multinational companies and the Rislin applications have more than satisfied the requirements. Rislin have provided us with good technical support, implementation and maintenance support, with a very competitive and flexible pricing structure. Overall we have been very pleased with the engagement with Rislin."
Paddy Neill, Product and Business Development Agile Integration Ltd, New Zealand