Rislin

NNotify

Multichannel Notification Application for sending alerts, reminders and campaigns via Email, SMS, Phone Call, Push, Social Media . Notification information can be imported from spreadsheets, text files or databases or just enter using the webform one at a time

UC Callback

Unified Communications callback application for contact centres supporting callback requests from ACD queues, or from SMS or from web requests,.

UC Survey

Unified Communications Survey application supporting sms, email, phone, social media. Inbound call surveys or Post Call Surveys .

Talent

For recruiting, talent acquisition, training management and performance management

Contact Center Applications

Improving Customer Service and Business Productivity

Rislin provides Communications Applications like Callback, Post Call Survey, Dialler Lite for your customer service team. Our Contact Center Apps can be easily integrated to customers business process. In fact, we call our Communicaitons Applications as Communications Enabled Business Apps (CEBA). It doesnt stop there. Look at the feature list and competitive difference of the products. Just becuase is a Communications Software for business, that doesnt mean you have to pay premium prices. Our products are well tested and used by customers in Australia and overseas. Still not convinced. If you have a software development team, we give you access to our source code at an additonal cost for peace of mind or provide you with maintenance support

Contact Center Applications

For improved customer service and business productivity.

Business Applications

Automating Business Tasks and Improving productivity

Rislin Business Applications like NNotifier, Talent, Status Check automates several time consuming business task. These are simple to use tools which are simple to integrate to the existing business process or work as a stand alone appliation. Our Business Apps can be used as a web solution with no on premise installation or it can be installed on customer premise. These apps are designed considering the needs of business users like security, integration, usability and configuration needs. Check out the Key features or ask for a demo or read competitive differences

Business Applications

Helping with your Business Process Automation and improved productivity

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Software Services

High Quality Software Services

We have executed several important software projects for our clients in Australia and overseas. Our expertise and experiece in high quality software systems development enabled us to implement projects in various technologies and programming languages. Our extensive experience in enterprise communications systems like Avaya often helps in developing custom application for Contact Centres and Unified Communications. We go beyond writing code. We understand the entire software development life cycle from business requirements to marketing the products. This enables us to work with our clients effectively and get the project done on time and on budget. We often work on fixed price contracts and take the ownership of the work and deliver it. Read what our customers are saying Testimonials or look at the list of Projects we completed. Highly encourage to have a look competitive differences

Software Services

Helping with your Business Process Automation and improved productivity

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WAN Test Tool

Telnetics is a simple yet powerful tool to test the IP based WAN links for voice and video quality tests. It software based and enables teams implementing IP network for voice or video to test WAN links. Graphical reports and charts provide detailed information on the link bandwdith and voice quality parameters. So what's different with Telnetics compared to the other tools in the market ?.. Three points 1. You can use buy the product or use as a service 2. Data Visualisation 3. Cheaper. Check out the Key features or ask for a demo or read competitive differences

VOIP Test Applications

Test Before you deploy

Telnetics

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NNotify now supports email campaigns.

NNotify supports effective and beautiful email templates and scheduling capability.

Learn More

Hosted or On Premise

If hosted model doesnt work, you can install the app on your network

Supports Avaya Systems

integrate with Call Centre Elite and Voice/Experience Portal or AES

Buy outright or pay for the usage

You can buy the App and install it or use our hosted services

Integrate with your PBX or use ours

Integrate with your PBX using SIP or H323 or use ours

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"I have used Rislin to support a number of projects, this has involved the provision of technical services including technical documentation involving Web Services, Xml and Java. In each case Rislin have provided quality deliverables in time and on budget, even when dealing with changing requirements and timelines. I have been very pleased by the service, professionalism and support provided by the team at Rislin."

Richard Atkinson, B2B eCommerce Distribution Channel Manager Veda Advantage Ltd, Australia

"We have worked with Rislin on several major (and complex) projects over a few years now. They have been extremely helpful and professional and we have been very happy with the results. I'd have no hesitation recommending them."

David Perry, Manager, IT & Digital Content Koorong Books, Australia

"Agile has used Rislin's Post Call Survey to meet some of our customer needs in New Zealand. Our customers include large financial and manufacturing multinational companies and the Rislin applications have more than satisfied the requirements. Rislin have provided us with good technical support, implementation and maintenance support, with a very competitive and flexible pricing structure. Overall we have been very pleased with the engagement with Rislin."

Paddy Neill, Product and Business Development Agile Integration Ltd, New Zealand

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