Building custom telephony software solutions for you
Communications system development
Customized telephony software systems
Mobile Communications, Enteprise Voice Systems, Radio Systems development
Advanced telphony software design and development supporting enterprise and carrier grade telephony systems requirements
Covering enterprise telephony, 4g/5g mobile telphony software systems
Contact center software, Wireless radio systems, SIP/IMS mobile telephony systems development
Customers can book callback via phone or web 24x7
Omni-Channel Callback Application
Callback when wait time is long or for callback requests via web.
With callback app clients can leave a telephone number to be called back on when the wait time is long or when the office is not attended. Clients can also request callback via web or even by SMS or email.
Callback app will schedule the call at the requested time. Callback app can be used by small or large customer service teams ( e.g SMBs or contact centers).
Get customer feedback via the channel of their choice.
Omni-Channel Customer Feedback Application
Get customer feedback by SMS, Email, Web, Phone or Social Media
Get customer feedback via Post Call Survey, SMS, Web or Social Media.
Get feedback from any channel at any time from any device. Post Call Surveys are very effective in contact centers. With Omni-Channel support and integrated reports, customer feedback or survey responses from various channels can be viewed in an unified way, providing information such as Net Promoter Score (NPS).