Technical writers are great for some types of documentation. However as the complexities of the products and programs increase, you often need teams which understand technology and software well. Getting a technical writer with no software experience to write a Java guide on how to use your API is often very much time consuming and frustrating for both parties. With our background and experience in software development, we help your technical teams to create the documentation allowing them to focus on their core activity.

We provide an open source based content management system that we will customize to meet your needs. We will also make the web interface to it mobile/tablet friendly.

Our service is more than just installing a content management system on your network. It involves optimising and customising the system to meet your needs. As someone said "Open-source is free only if your time has no value."

Software development teams are often best at developing software. If their talent is diverted into activities, often two things happen. They feel undermined and since this is not their key focus and strength, the initial enthusiasm wanes off and documents don't get updated causing major customer dissatisfaction. It is also very common, developers and project managers move to the next project leaving behind the support team to worry about customer support and updating argumentation. This is why a service provider like Rislin help you to fill this gap and get the job done in a very cost effective way improving the productivity of your staff and improved customer satisfaction.

Its bit hard to give an estimate without knowing the details. In some cases, we are just providing a one off service of creating a technical guide on a product in PDF format and in other cases you may need us to improve your whole documentation integrating to your corporate web page with powerful search facility.

Document Search feature is a very powerful and essential feature for your customers and often internally to the employees as well. Documents are created by different teams and often in different formats. This is frustrating for internal staff and for your customers if they are looking for some information. The information might be there, but it can not be found. Some are on the support site, some are on the local network drive and some are just floating everywhere. Though we can't help with the internal process, we can give you the tools which make it easier for customers to search the documents. This search feature is much more than just a simple search button you often see in corporate websites.

Sharepoint is a great tool. However integrating sharepoint to your support website or documents in platforms other than windows can be very challenging and costly. If you have an existing Sharepoint or similar products, we can assist you with integrating sharepoint with custom pages using sharepoint APIs. We support Sharepoint integration as a part of Document Services Suite.

Here is a list of services we provide under Technical Documentation Service

• Create technical documentation on your products and services in PDF, Word, etc...
• All the necessary work required to get documentation portal / content management system on your network.
• Integrate Enterprise Search functionality.
• Make it Mobile/Tablet ready.
• Integrate with Intranet portal or with your internet sites.